How one bad sales technique can ruin your customer’s experience: The story of the Brow Bar

Photo credit: Arash Payam @unsplash.com

We’ve all been there and we’ve all probably thought I won’t go back again. Having a terrible customer experience is a major problem. Not only does it create a bad reputation for the business, but almost always a customer who has had a bad experience will tell at least 5 friends about their experience. It doesn’t matter what business…